Compliant Retrofits Ltd is a UK-based retrofit compliance, training, and home energy upgrades business serving Manchester and surrounding areas.
Website: compliantretrofits.co.uk
Address: Unit 26, Longsight Business Park, 69 Hamilton Road, Manchester, M13 0PD
Contact: info@compliantretrofits.co.uk
We are registered with the Information Commissioner’s Office (ICO) as a data controller.
When you use our contact form or consultation booking form, we collect:
We use cookies to:
For more information, see our Cookie Policy.
When you email us,
we retain your email address and the content of your email for as long as necessary to respond to your enquiry and for record-keeping purposes.
We use your personal data to:
We do not sell your data to third parties. We do not share your data for marketing purposes without your explicit consent.
Under UK GDPR, we rely on the following legal bases:
Legitimate Interest
Contract Performance
Consent
Legal Obligation
After these periods, your data is securely deleted or anonymised.
| Contact form submissions | 6 months |
| Client project data | 7 years (HMRC requirement for tax records) |
| Training course records | 5 years (certification body requirements) |
| Email marketing data | Until you unsubscribe |
| Consultation notes | 12 months if no project proceeds |
We do not sell your data. We share data only when necessary:
External Consultants (ISO, specialist training)
Email Marketing Platform
Legal Authorities
ECO4 Scheme Administrators
You have the following rights:
You can request a copy of the personal data we hold about you. We will respond within 30 days
You can ask us to correct inaccurate or incomplete data.
You can ask us to delete your data, subject to legal retention requirements (e.g., HMRC 7-year rule).
You can ask us to limit how we use your data.
You can request your data in a structured, machine-readable format.
You can object to processing based on legitimate interests (e.g., analytics).
To exercise these rights, contact us at info@compliantretrofits.co.uk
Essential Cookies |
Analytics Cookies |
| cookie_consent: Remembers your cookie preferences — Duration: 1 year | ga: Google Analytics — distinguishes users — Duration: 2 years gid: Google Analytics — distinguishes users — Duration: 24 hours |
We take data security seriously:
If you are not satisfied with our response, you have the right to lodge a complaint with the ICO:
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would appreciate the opportunity to resolve your concerns first. Please contact us at info@compliantretrofits.co.uk before escalating to the ICO.
We may update this Privacy Policy from time to time to reflect changes in the law or our data processing practices. The latest version will always be published on this page with an updated effective date.
We encourage you to review this Privacy Policy periodically.
Contact us at info@compliantretrofits.co.uk for privacy-related questions.
Call us on 0161 302 1985 or use our contact form — we will advise you within 24 hours
