Guidance for local authorities, energy suppliers, installers and housing associations working with ECO4 Flex — including Flexi-ORB registration, Flexi-ORB certificate support, declarations, evidence requirements and compliance checks
Flexi-Orb is used as part of the ECO4 Flex process, which allows local authorities to refer eligible households for energy-efficiency funding under the wider ECO4 framework. For organisations delivering or supporting ECO4 Flex projects, registration and accurate documentation are important parts of the process:
A structured approach helps ensure information is prepared consistently and that the relevant evidence is available when needed.
End-to-end guidance across the parts of ECO4 Flex that most often cause uncertainty — from first registration to referral review.
Support for the organisations involved in ECO4 Flex activity across the UK — helping create a clearer understanding of roles, processes and documentation.
Guidance for setting up and managing household referral processes — helpful where several departments or officers are involved.
Clear, reliable information when working with ECO4 Flex arrangements and supporting funded energy-efficiency measures.
Understand how referral and compliance requirements connect with delivery — useful when managing several projects at once.
Prepare information and understand the documentation connected with ECO4 Flex referrals, and communicate clearly with partners.
A practical level of support that strengthens your approach without making the process unnecessarily complicated.
ECO4 Flex processes involve several parties, each with different responsibilities. Without clear guidance, it can be difficult to determine what information is required, who should provide it and when. Professional support creates a more structured process that delivers:
Getting registration and documentation right from the beginning makes later stages easier to manage. We support local authorities, energy suppliers, installers and housing associations with registration, declarations, evidence and compliance checks.
